Question 1

What is the warranty on the ATLANTIS NEO 2-Lane Tea and Coffee Vending Machine - Dedicated Hot Water?

Accepted Answer

The ATLANTIS NEO 2-Lane Tea and Coffee Vending Machine - Dedicated Hot Water comes with a 1-year comprehensive on-site warranty covering the motor, electronics and major components. Extended AMC plans are available — contact us at +91 86887 90678 for pricing.

Question 2

How fast is delivery, and is shipping free?

Accepted Answer

Free delivery across India. We typically dispatch within 24 hours of order confirmation. Hyderabad and Telangana orders deliver in 1–2 working days; rest of India 3–5 working days. Installation is included for machines and dispensers.

Question 3

Do you provide installation and on-site support?

Accepted Answer

Yes — installation and a free training session for your office team is included for every machine. On-site support is available across all major Indian cities. For Hyderabad / Telangana we offer same-day service response.

Question 4

What does the AMC (Annual Maintenance Contract) cover?

Accepted Answer

Our AMC covers preventive maintenance visits, free spare parts (excluding consumables), priority on-site support, and unlimited callouts. AMC pricing starts from ₹3,500 / year depending on usage volume.

Question 5

What is your return and replacement policy?

Accepted Answer

7-day no-questions-asked replacement for any manufacturing defect. Buyer's-remorse returns are accepted within 7 days of delivery, subject to the product being unused and in original packaging. Refunds process in 5–7 business days.

Question 6

Can I get this on rental / EMI?

Accepted Answer

Yes — most machines are available on monthly rental starting ₹500–₹3,000 / month depending on the model, and on no-cost EMI through major Indian banks at checkout. WhatsApp +91 86887 90678 for a custom quote.

Question 7

How many cups can the ATLANTIS NEO 2-Lane Tea and Coffee Vending Machine - Dedicated Hot Water serve per day?

Accepted Answer

Daily capacity depends on model and tank size — typical office vending machines serve 120–250 cups/day, bean-to-cup machines 200–500 cups/day, and semi-automatic espresso machines 80–150 cups/day. Refer to the Specifications panel above for the exact figure for this model.

Net Weight	14.65 Kg
Gross Weight	16.75 Kg
Product Dimensions (WxDxH)	325x375x635(MM)
Package Dimensions (WxDxH)	373x407x675(MM)
Power	1500 Watts
Power Source	220/110V-50/60Hz-1P
Start Up Time	Upto 8 Minutes
Premix Canister/Capacity	2 No.s Upto 1.1 Kg each
Dispensing Rate	Upto 22 cups in one time of 100 ml
Front Door	ABS Moulded
Hot Water Tank Material/Capacity	SS 304 Stainless Steel/3 Litres
Dedicated Hot Water	Yes
Auto Flush	Available
Unlock the perfect cup with Atlantis Neo 2 Lane	Instant refreshment, crafted to perfection!
Dual water supply options	Bubble Top / Pump (Optional with additional charges)
Water Tank Material	Stainless Steel 304

ATLANTIS NEO 2-Lane Tea and Coffee Vending Machine - Dedicated Hot Water

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