Question 1

What is the warranty on the ATLANTIS PRIME (Hot Normal & Cold) Table Top Water Dispenser?

Accepted Answer

The ATLANTIS PRIME (Hot Normal & Cold) Table Top Water Dispenser comes with a 1-year comprehensive on-site warranty covering the motor, electronics and major components. Extended AMC plans are available — contact us at +91 86887 90678 for pricing.

Question 2

How fast is delivery, and is shipping free?

Accepted Answer

Free delivery across India. We typically dispatch within 24 hours of order confirmation. Hyderabad and Telangana orders deliver in 1–2 working days; rest of India 3–5 working days. Installation is included for machines and dispensers.

Question 3

Do you provide installation and on-site support?

Accepted Answer

Yes — installation and a free training session for your office team is included for every water dispenser. On-site support is available across all major Indian cities. For Hyderabad / Telangana we offer same-day service response.

Question 4

What does the AMC (Annual Maintenance Contract) cover?

Accepted Answer

Our AMC covers preventive maintenance visits, free spare parts (excluding consumables), priority on-site support, and unlimited callouts. AMC pricing starts from ₹3,500 / year depending on usage volume.

Question 5

What is your return and replacement policy?

Accepted Answer

7-day no-questions-asked replacement for any manufacturing defect. Buyer's-remorse returns are accepted within 7 days of delivery, subject to the product being unused and in original packaging. Refunds process in 5–7 business days.

Question 6

Can I get this on rental / EMI?

Accepted Answer

Yes — most machines are available on monthly rental starting ₹500–₹3,000 / month depending on the model, and on no-cost EMI through major Indian banks at checkout. WhatsApp +91 86887 90678 for a custom quote.

Question 7

Is the dispenser RO-compatible?

Accepted Answer

Yes — all Atlantis floor-standing dispensers support an external RO inlet. Table-top dispensers use bottled water. We supply the connector kit and install it free during commissioning.

Technical Specifications	Model: 28 (PRIME TABLE TOP)
No. of Faucets	3
Machine Dimensions (mm)(W x D x H)	315335525
Package Dimensions (mm)(W x D x H)	332340575
Net Weight (kg)	10.7
Gross Weight (kg)	11.7
Cold Storage Capacity (liters)	3.5
Power Source	220V/1P/50Hz
Power Cold (Max.) watts	125
Power Hot (watts)	540
Refrigerant	R134a
Cooling Capacity (liters per hour)	3.0
Heating Capacity (liters per hour)	5 .0
Condenser	Static
Functions	Hot, Cold & Normal
Color	White
Cooling Capacity	2 Litres/Hour
Heating Capacity	5 Litres/Hour
Cold Tank Storage Capacity	3.5 Litres

ATLANTIS PRIME (Hot Normal & Cold) Table Top Water Dispenser

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