Question 1

What is the warranty on the ATLANTIS INSTACUP 3-IN-1 Coffee Premix Single Serve Sachets Pack?

Accepted Answer

The ATLANTIS INSTACUP 3-IN-1 Coffee Premix Single Serve Sachets Pack comes with a 1-year comprehensive on-site warranty covering the motor, electronics and major components. Extended AMC plans are available — contact us at +91 86887 90678 for pricing.

Question 2

How fast is delivery, and is shipping free?

Accepted Answer

Free delivery across India. We typically dispatch within 24 hours of order confirmation. Hyderabad and Telangana orders deliver in 1–2 working days; rest of India 3–5 working days. Installation is included for machines and dispensers.

Question 3

Do you provide installation and on-site support?

Accepted Answer

Yes — installation and a free training session for your office team is included for every premix pack. On-site support is available across all major Indian cities. For Hyderabad / Telangana we offer same-day service response.

Question 4

What does the AMC (Annual Maintenance Contract) cover?

Accepted Answer

Our AMC covers preventive maintenance visits, free spare parts (excluding consumables), priority on-site support, and unlimited callouts. AMC pricing starts from ₹3,500 / year depending on usage volume.

Question 5

What is your return and replacement policy?

Accepted Answer

7-day no-questions-asked replacement for any manufacturing defect. Buyer's-remorse returns are accepted within 7 days of delivery, subject to the product being unused and in original packaging. Refunds process in 5–7 business days.

Question 6

Can I get this on rental / EMI?

Accepted Answer

Yes — most machines are available on monthly rental starting ₹500–₹3,000 / month depending on the model, and on no-cost EMI through major Indian banks at checkout. WhatsApp +91 86887 90678 for a custom quote.

Question 7

What is the shelf life and storage condition?

Accepted Answer

Sealed packs have a 12-month shelf life from manufacture. Store in a cool, dry place below 25°C, away from direct sunlight. Once opened, transfer to an airtight container and consume within 60 days for best flavour.

Amount Per Serving Calories	125
Energy	434.1 kcal
Total Fat	10.7 g
Saturated Fat	7.2 g
Trans Fat	0 g
Cholesterol	31 mg
Sodium	440 mg
Total Carbohydrate	72 g
Dietary Fibre	0.0 g
Total Sugars	56 g
Includes Added Sugar	45 g
Protein	12 g
Pack Size	350 g
Servings per pack	25 Single Serve Sachets (14g each)
Proprietary Food	Instant Coffee Premix (IFC 14.1.5)
Ingredients	Sugar, Dairy Whitener ( Milk Solids & Sugar), Instant Coffee Powder (7.5 %), Maltodextrin and Edible Common Salt.
Allergen Declaration	Contains Milk
Instruction For Use	Empty the contents of sachet in a cup and mix with 100ml hot (not boiling) water.
Storage instructions	Store in a Cool, Dry and Hygienic place. Once opened, ensure to store it in an airtight container.
Shelf Life	9 Months from the manufacturing date
Return Policy	All food products are non-returnable.

ATLANTIS INSTACUP 3-IN-1 Coffee Premix Single Serve Sachets Pack

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