Question 1

What is the warranty on the RO Kit?

Accepted Answer

The RO Kit comes with a 1-year comprehensive on-site warranty covering the motor, electronics and major components. Extended AMC plans are available — contact us at +91 86887 90678 for pricing.

Question 2

How fast is delivery, and is shipping free?

Accepted Answer

Free delivery across India. We typically dispatch within 24 hours of order confirmation. Hyderabad and Telangana orders deliver in 1–2 working days; rest of India 3–5 working days. Installation is included for machines and dispensers.

Question 3

Do you provide installation and on-site support?

Accepted Answer

Yes — installation and a free training session for your office team is included for every machine. On-site support is available across all major Indian cities. For Hyderabad / Telangana we offer same-day service response.

Question 4

What does the AMC (Annual Maintenance Contract) cover?

Accepted Answer

Our AMC covers preventive maintenance visits, free spare parts (excluding consumables), priority on-site support, and unlimited callouts. AMC pricing starts from ₹3,500 / year depending on usage volume.

Question 5

What is your return and replacement policy?

Accepted Answer

7-day no-questions-asked replacement for any manufacturing defect. Buyer's-remorse returns are accepted within 7 days of delivery, subject to the product being unused and in original packaging. Refunds process in 5–7 business days.

Question 6

Can I get this on rental / EMI?

Accepted Answer

Yes — most machines are available on monthly rental starting ₹500–₹3,000 / month depending on the model, and on no-cost EMI through major Indian banks at checkout. WhatsApp +91 86887 90678 for a custom quote.

Question 7

How many cups can the RO Kit serve per day?

Accepted Answer

Daily capacity depends on model and tank size — typical office vending machines serve 120–250 cups/day, bean-to-cup machines 200–500 cups/day, and semi-automatic espresso machines 80–150 cups/day. Refer to the Specifications panel above for the exact figure for this model.

Technical Specifications	Model: 28 (PRIME TABLE TOP)
No. of Faucets	3
Machine Dimensions (mm)	315335525
Package Dimensions (mm)	332340575
Net Weight (kg)	10.2
Gross Weight (kg)	11.2
Cold Storage Capacity (liters)	3.5
Power Source	220V/1P/50Hz
Power Cold (Max.) watts	125
Power Hot (watts)	540
Refrigerant	R134a
Cooling Capacity (liters per hour)	3.0
Heating Capacity (liters per hour)	5 .0
Condenser	Static

RO Kit

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